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Uniq Sport — Smart Fabric, Sleek Design, Built For Your Daily Sport and Casual Wear.
FAQ
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13. How do I care for my UNIQ Sport t-shirt?To ensure the longevity of your UNIQ Sport t-shirt, please follow the care instructions on the label. Generally, we recommend machine washing in cold water, tumble drying low, and avoiding fabric softeners and bleach. Do not iron or dry clean.
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14. How can I contact UNIQ Sport for further assistance?You can reach us through our Contact Us page, where you’ll find a form to submit your inquiries. Alternatively, you can email us at customerservice@uniqsportmy.com or WhatsApp us at +60174194416 for further assistance.
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6. What is your return policy?7. What is your return policy? We accept returns within 7 days of purchase, provided the items are in their original condition, unworn, unwashed, and with all tags attached. Refunds will be processed to the original payment method. Please see our full return policy for more information.
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1. What is UNIQ Sport?UNIQ Sport is a leading sportswear brand offering high-quality, affordable apparel, including t-shirts made from premium materials. We provide comfortable, durable, and stylish sportswear for both performance and casual wear, backed by the expertise of Malaysian textile manufacturer Kin Yen.
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12. Do you offer wholesale or bulk ordering options?Do you offer wholesale or bulk ordering options? Yes, we offer wholesale options for businesses or organizations looking to purchase in bulk. Please contact our sales team at customerservice@uniqsportmy.com for more information.
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11. Do you offer discounts or promotions?12. Do you offer discounts or promotions? Yes, we occasionally offer discounts and promotions. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest offers and sales.
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7. How do I initiate a return?To initiate a return, please contact our customer service team at customerservice@uniqsportmy.com with your order details and reason for return. We will guide you through the process and provide instructions for returning the item.
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15. Are your products sustainable?Are your products sustainable? We are committed to exploring sustainable practices in our production process. While not all of our products are currently made from sustainable materials, we are actively working toward introducing eco-friendly fabrics and reducing our environmental footprint.
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8. Are there any exclusions to the return policy?8. Are there any exclusions to the return policy? Yes, items marked as "final sale" are not eligible for returns. Additionally, shipping costs for returns are the responsibility of the customer unless the item is defective or an incorrect product was shipped.
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5. How long does it take to process and ship my order?5. How long does it take to process and ship my order?Orders are usually processed within 1-3 business days. After processing, delivery times depend on the selected shipping method: Peninsular Malaysia: 3-5 business days East Malaysia: 5-7 business days You will receive a tracking number once your order has shipped.
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16. How do I become an agent or distributor for UNIQ Sport?We welcome inquiries from individuals and businesses interested in becoming agents or distributors for UNIQ Sport. Please contact our sales team through the Agent Program page or email us at customerservice@uniqsportmy.com or WhatsApp us at +60174194416 for more details.
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4. What sizes are available for UNIQ Sport t-shirts?4. What sizes are available for UNIQ Sport t-shirts? Our t-shirts are available in a wide range of sizes, typically from 2XS to 6XL, to ensure a perfect fit for everyone. Please refer to our size chart on the product page for specific measurements.
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18. Where are your products made?20. Where are your products made? UNIQ Sport products are designed and manufactured in Malaysia, leveraging the expertise and innovation of Kin Yen, a leading name in the Malaysian textile industry.
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9. What payment methods do you accept?10. What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express). Please refer to our checkout page for more details.
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17. Can I customize UNIQ Sport t-shirts for my team or event?19. Can I customize UNIQ Sport t-shirts for my team or event? Yes, we offer customization services for bulk orders, ideal for teams, events, or corporate branding. Contact our sales team for more information on customization options and pricing.
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2. What types of products does UNIQ Sport offer?UNIQ Sport specializes in t-shirts crafted from a variety of high-quality materials, including microfiber, designed for breathability, comfort, and durability. We cater to athletes, fitness enthusiasts, and those looking for casual, everyday wear.
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3. How can I place an order with UNIQ Sport?To place an order, simply browse our products on the website, select your desired items, and add them to your cart. Once you've finished shopping, proceed to checkout and complete your purchase using the available payment methods.
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10. How can I track my order?11. How can I track my order? Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package on the shipping carrier’s website.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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